html { scroll-behavior: smooth; }
.customer-page { overflow-x: hidden; background: #eef4fb; }
.shell { width: 100%; min-width: 0; min-height: 100vh; }
.customer-topbar { height: 68px; display: grid; grid-template-columns: 1fr auto 1fr; align-items: center; gap: 24px; padding: 0 clamp(20px, 4vw, 64px); border-bottom: 1px solid rgba(148,163,184,.22); background: rgba(255,255,255,.9); backdrop-filter: blur(18px); position: sticky; top: 0; z-index: 30; }
.customer-tabs { display: inline-flex; align-items: center; gap: 3px; padding: 3px; border: 1px solid var(--line); border-radius: 10px; background: var(--surface-muted); }
.customer-tab { min-height: 34px; border: 0; border-radius: 7px; padding: 0 20px; background: transparent; color: var(--muted); font-size: 12px; font-weight: 650; }
.customer-tab:hover { color: var(--text-strong); }
.customer-tab.active { background: var(--surface); color: var(--text-strong); box-shadow: var(--shadow-sm); }
.header-trust { justify-self: end; display: inline-flex; align-items: center; gap: 7px; color: var(--muted); font-size: 11px; }
.header-trust svg { width: 14px; height: 14px; color: var(--success); }
.customer-main { overflow: hidden; }

.extract-stage { position: relative; isolation: isolate; min-height: 670px; display: flex; flex-direction: column; align-items: center; padding: 58px 24px 48px; overflow: hidden; background: linear-gradient(180deg,#e8f2ff 0,#f4f8fd 78%,#eef4fb 100%); }
.extract-stage::before { content: ''; position: absolute; z-index: -4; inset: 0; opacity: .48; background-image: radial-gradient(circle at 18% 22%,rgba(23,105,165,.14) 0 2px,transparent 3px),radial-gradient(circle at 82% 68%,rgba(23,105,165,.12) 0 2px,transparent 3px),linear-gradient(rgba(34,92,151,.06) 1px,transparent 1px),linear-gradient(90deg,rgba(34,92,151,.06) 1px,transparent 1px); background-size: 170px 170px,210px 210px,48px 48px,48px 48px; mask-image: linear-gradient(to bottom,#000,transparent 92%); }
.extract-stage::after { content: ''; position: absolute; z-index: -3; left: 50%; top: 56%; width: 780px; height: 430px; border-radius: 50%; transform: translate(-50%,-50%); background: radial-gradient(circle,rgba(255,255,255,.9) 0,rgba(255,255,255,.58) 48%,transparent 72%); }
.steam-backdrop { position: absolute; z-index: -2; inset: 0; pointer-events: none; }
.steam-orbit { position: absolute; border: 2px solid rgba(37,99,155,.09); border-radius: 50%; }
.steam-orbit::after { content: ''; position: absolute; width: 21%; height: 21%; border: 5px solid rgba(37,99,155,.08); border-radius: 50%; background: rgba(255,255,255,.16); }
.orbit-one { width: 440px; height: 440px; left: -150px; top: 80px; }
.orbit-one::after { right: 4%; bottom: 13%; }
.orbit-two { width: 380px; height: 380px; right: -120px; top: 160px; }
.orbit-two::after { left: 5%; top: 12%; }
.orbit-three { width: 190px; height: 190px; left: calc(50% - 95px); bottom: -100px; border-style: dashed; opacity: .65; }
.orbit-three::after { right: 15%; top: -8%; }
.steam-node { position: absolute; width: 160px; height: 2px; background: linear-gradient(90deg,transparent,rgba(37,99,155,.12)); transform: rotate(-30deg); }
.steam-node::before,.steam-node::after { content: ''; position: absolute; top: -5px; width: 11px; height: 11px; border: 2px solid rgba(37,99,155,.12); border-radius: 50%; background: #edf5ff; }
.steam-node::before { left: 0; }.steam-node::after { right: 0; }
.node-one { left: 9%; top: 58%; }.node-two { right: 8%; top: 36%; transform: rotate(32deg); }
.steam-symbol { position: absolute; display: grid; place-items: center; color: rgba(23,105,165,.1); }
.steam-symbol svg { width: 100%; height: 100%; }
.symbol-one { width: 82px; height: 82px; left: 5%; top: 17%; transform: rotate(-14deg); }
.symbol-two { width: 62px; height: 62px; right: 7%; bottom: 14%; transform: rotate(18deg); }
.product-decor { position: absolute; z-index: -1; width: clamp(150px,15vw,230px); height: auto; pointer-events: none; user-select: none; filter: drop-shadow(0 22px 28px rgba(26,53,86,.18)); }
.decor-gems { left: max(20px,calc(50% - 520px)); top: 230px; transform: rotate(-7deg); }
.decor-key { right: max(22px,calc(50% - 510px)); top: 245px; transform: rotate(12deg); }
.stage-heading { position: relative; z-index: 2; margin-bottom: 24px; text-align: center; }
.stage-heading > span { color: #25639a; font-size: 10px; font-weight: 750; letter-spacing: .16em; text-transform: uppercase; }
.stage-heading h1 { margin: 9px 0 5px; color: #10253b; font-size: 25px; letter-spacing: -.035em; }
.stage-heading p { margin: 0; color: #60778e; font-size: 12px; }
.workflow-card { position: relative; z-index: 3; width: min(590px,100%); overflow: hidden; border-color: rgba(148,163,184,.32); box-shadow: 0 24px 70px rgba(38,68,103,.16),0 2px 5px rgba(38,68,103,.06); }
.workflow-head { padding: 21px 24px 17px; border-bottom: 1px solid var(--line); }
.workflow-head-row { display: flex; align-items: center; justify-content: space-between; gap: 16px; }
.workflow-head h2 { margin: 0; color: var(--text-strong); font-size: 18px; letter-spacing: -.015em; }
.workflow-head p { margin: 5px 0 0; color: var(--muted); font-size: 12px; }
.secure-chip { display: inline-flex; align-items: center; gap: 5px; padding: 6px 9px; border: 1px solid #a7f3d0; border-radius: 999px; background: var(--success-soft); color: #047857; font-size: 10px; font-weight: 650; white-space: nowrap; }
.secure-chip svg { width: 12px; height: 12px; }
.workflow-body { padding: 24px; }
.steps { display: grid; grid-template-columns: repeat(4,1fr); margin-bottom: 28px; }
.step { position: relative; display: grid; justify-items: center; gap: 7px; color: var(--muted-2); text-align: center; font-size: 10px; }
.step::before { content: attr(data-step); position: relative; z-index: 2; width: 25px; height: 25px; display: grid; place-items: center; border: 1px solid var(--line-strong); border-radius: 50%; background: var(--surface); color: var(--muted); font-size: 10px; font-weight: 700; }
.step::after { content: ''; position: absolute; z-index: 1; top: 12px; left: calc(50% + 13px); width: calc(100% - 26px); height: 1px; background: var(--line); }
.step:last-child::after { display: none; }
.step.active { color: #1769a5; font-weight: 650; }
.step.active::before { border-color: #1769a5; background: #1769a5; color: #fff; }
.step.active::after { background: #8fc3e8; }
.input-wrap { position: relative; }.input-wrap .input { padding-right: 44px; }
.input-action { position: absolute; top: 5px; right: 5px; width: 32px; height: 32px; display: grid; place-items: center; border: 0; border-radius: 7px; background: transparent; color: var(--muted); }
.input-action:hover { background: var(--surface-muted); color: var(--text); }.input-action svg { width: 15px; height: 15px; }
.workflow-card .btn-primary { background: #1769a5; border-color: #1769a5; box-shadow: 0 3px 10px rgba(23,105,165,.18); }
.workflow-card .btn-primary:hover { background: #105d94; border-color: #105d94; }
.workflow-card .input:focus,.workflow-card .select:focus { border-color: #2283c3; box-shadow: 0 0 0 3px rgba(34,131,195,.13); }
.form-help { display: flex; align-items: flex-start; gap: 7px; margin: 14px 0 0; color: var(--muted); font-size: 11px; line-height: 1.6; }
.form-help svg { width: 14px; height: 14px; flex: 0 0 auto; margin-top: 1px; color: var(--success); }
.help-anchor { color: #1769a5; transition: color .15s; }.help-anchor:hover { color: #0c4f82; }
.action-row { margin-top: 18px; }.action-row .btn-primary { flex: 1.6; }
.order-summary { display: grid; grid-template-columns: minmax(0,1fr) 112px; align-items: center; gap: 18px; min-height: 126px; margin: 0 0 20px; padding: 12px 14px 12px 16px; border: 1px solid var(--line); border-radius: 12px; background: linear-gradient(135deg,#f8fbfe,#f5f8fc); }
.order-summary-details { display: grid; gap: 16px; min-width: 0; }.order-summary-item { min-width: 0; }.order-summary small { display: block; margin-bottom: 4px; color: var(--muted); font-size: 10px; }.order-summary strong { display: block; overflow: hidden; color: var(--text-strong); font-size: 13px; text-overflow: ellipsis; white-space: nowrap; }.order-product-visual { height: 100px; display: grid; place-items: center; border-left: 1px solid #dfe8f0; }.order-product-image { width: 94px; height: 94px; object-fit: contain; filter: drop-shadow(0 9px 11px rgba(30,55,81,.16)); }
.profile { display: flex; align-items: center; gap: 15px; padding: 16px; border: 1px solid var(--line); border-radius: 12px; background: var(--surface-subtle); }.avatar { width: 58px; height: 58px; flex: 0 0 58px; border: 2px solid var(--surface); border-radius: 12px; background: var(--surface-muted); object-fit: cover; box-shadow: 0 0 0 1px var(--line); }#profileName { margin: 5px 0 7px; color: var(--text-strong); font-size: 16px; }.pill { display: inline-flex; align-items: center; padding: 5px 8px; border: 1px solid var(--line); border-radius: 999px; background: var(--surface); color: var(--muted); font-size: 10px; }
.progress-state { padding: 8px 0 2px; text-align: center; }.progress-icon { width: 48px; height: 48px; display: grid; place-items: center; margin: 0 auto 17px; border-radius: 14px; background: #e8f4fc; color: #1769a5; }.progress-icon svg { width: 22px; height: 22px; animation: spin 1.4s linear infinite; }.progress-state h2 { margin: 0 0 7px; color: var(--text-strong); font-size: 18px; }.progress { height: 5px; overflow: hidden; margin: 22px 0 12px; border-radius: 999px; background: var(--surface-muted); }.progress > i { display: block; width: 28%; height: 100%; border-radius: inherit; background: #1769a5; animation: progress 1.8s ease-in-out infinite; }
@keyframes progress { 0% { transform: translateX(-110%); } 100% { transform: translateX(450%); } }@keyframes spin { to { transform: rotate(360deg); } }
.success-text { color: var(--success); }.delivery-success .progress-icon { background: var(--success-soft); color: var(--success); }.delivery-success .progress-icon svg,.delivery-failed .progress-icon svg { animation: none; }.delivery-success #progressTitle { color: var(--success); }#successBox { text-align: center; }#successBox p { color: var(--muted); font-size: 12px; line-height: 1.65; }#successBox .full-button { margin-top: 16px; }.delivery-failed .progress-icon { background: var(--danger-soft); color: var(--danger); }.delivery-failed #progressTitle { color: var(--danger); }.failure-box { margin-top: 20px; padding: 16px; border: 1px solid #fecaca; border-radius: 12px; background: #fff7f7; text-align: left; }.failure-box strong { display: block; margin-bottom: 6px; color: #b91c1c; font-size: 12px; }.failure-box p { margin: 0 0 6px; color: #7f1d1d; font-size: 12px; line-height: 1.65; }.failure-box .btn { margin-top: 14px; background: #fff; }
.section-kicker { color: #1769a5; font-size: 10px; font-weight: 750; letter-spacing: .13em; text-transform: uppercase; }.query-page .section-heading { margin-bottom: 22px; }.section-heading h2 { margin: 7px 0 6px; color: var(--text-strong); font-size: 20px; }.section-heading p { margin: 0; font-size: 12px; line-height: 1.65; }.query-form { display: grid; grid-template-columns: 1fr auto; gap: 9px; }.query-result { overflow: hidden; margin-top: 18px; border: 1px solid var(--line); border-radius: 12px; background: var(--surface); }.query-row { display: grid; grid-template-columns: 108px minmax(0,1fr); gap: 18px; align-items: start; padding: 13px 15px; border-bottom: 1px solid #edf1f5; }.query-row:last-child { border-bottom: 0; }.query-row span { color: var(--muted); font-size: 11px; }.query-row strong { color: var(--text); font-size: 12px; font-weight: 650; }.status-dot { display: inline-block; width: 6px; height: 6px; margin-right: 7px; border-radius: 50%; background: var(--muted-2); vertical-align: 1px; }.status-dot.used { background: var(--success); }.status-dot.processing { background: #f59e0b; }.status-dot.disabled,.status-dot.review { background: var(--danger); }.break-text { word-break: break-all; }
.service-points { position: relative; z-index: 2; display: flex; justify-content: center; flex-wrap: wrap; gap: 18px 28px; margin-top: 20px; color: #6a8299; font-size: 10px; }.service-points span { display: inline-flex; align-items: center; gap: 6px; }.service-points svg { width: 12px; height: 12px; color: #397cae; }

.help-section { padding: 72px max(24px,calc((100vw - 1080px)/2)) 88px; background: #fff; border-top: 1px solid rgba(148,163,184,.18); }
.help-heading { margin-bottom: 28px; text-align: center; }.help-heading > span { color: #1769a5; font-size: 10px; font-weight: 750; letter-spacing: .15em; text-transform: uppercase; }.help-heading h2 { margin: 9px 0 7px; color: #10253b; font-size: 26px; letter-spacing: -.035em; }.help-heading p { margin: 0; color: var(--muted); font-size: 12px; }
.guide-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 18px; }.guide-card { scroll-margin-top: 92px; min-height: 330px; display: grid; grid-template-columns: 44px 1fr; gap: 18px; padding: 27px; border: 1px solid var(--line); border-radius: 16px; background: #fbfdff; transition: border-color .2s,box-shadow .2s,transform .2s; }.guide-card:target { border-color: #73b7e3; box-shadow: 0 0 0 4px rgba(34,131,195,.09); }.guide-card:hover { transform: translateY(-2px); border-color: #c6d7e6; box-shadow: 0 14px 32px rgba(38,68,103,.08); }.guide-icon { width: 44px; height: 44px; display: grid; place-items: center; border-radius: 12px; background: #e8f4fc; color: #1769a5; }.guide-icon svg { width: 21px; height: 21px; }.guide-content { min-width: 0; }.guide-number { color: #8aa2b7; font-size: 10px; font-weight: 750; letter-spacing: .12em; }.guide-content h3 { margin: 5px 0 15px; color: #10253b; font-size: 17px; }.guide-content ol { margin: 0; padding: 0; list-style: none; counter-reset: guide; }.guide-content li { position: relative; counter-increment: guide; padding: 0 0 11px 28px; color: #536a7f; font-size: 12px; line-height: 1.6; }.guide-content li::before { content: counter(guide); position: absolute; left: 0; top: 1px; width: 18px; height: 18px; display: grid; place-items: center; border: 1px solid #c7d8e5; border-radius: 50%; color: #397cae; font-size: 9px; font-weight: 700; }.guide-link { display: inline-flex; align-items: center; gap: 6px; margin-top: 11px; color: #1769a5; font-size: 12px; font-weight: 650; }.guide-link:hover { color: #0c4f82; }.guide-link svg { width: 14px; height: 14px; }.guide-note { margin: 5px 0 0; padding-top: 13px; border-top: 1px solid var(--line); color: #7b8fa2; font-size: 11px; }
.device-guide { padding: 12px 0; border-top: 1px solid #e6edf3; }.device-guide:first-of-type { border-top: 0; padding-top: 0; }.device-guide h4 { display: flex; align-items: center; gap: 7px; margin: 0 0 7px; color: #27445e; font-size: 12px; }.device-icon { width: 23px; height: 23px; display: grid; place-items: center; border-radius: 7px; background: #e8f4fc; color: #1769a5; }.device-icon svg { width: 13px; height: 13px; }.device-guide p { margin: 0; color: #61788d; font-size: 11px; line-height: 1.8; }.device-guide i { padding: 0 2px; color: #2080ba; font-style: normal; font-weight: 700; }
.dialog-backdrop { position: fixed; inset: 0; z-index: 200; display: grid; place-items: center; padding: 20px; background: rgba(15,23,42,.48); backdrop-filter: blur(4px); }.message-dialog { width: min(380px,100%); padding: 26px; text-align: left; box-shadow: 0 24px 80px rgba(15,23,42,.24); animation: dialog-in .16s ease-out; }.dialog-icon { width: 38px; height: 38px; display: grid; place-items: center; margin-bottom: 16px; border-radius: 10px; background: var(--warning-soft); color: var(--warning); font-size: 19px; font-weight: 750; }.dialog-icon.success { background: var(--success-soft); color: var(--success); }.message-dialog h3 { margin: 0 0 8px; color: var(--text-strong); font-size: 18px; }.message-dialog p { margin: 0 0 22px; color: var(--muted); font-size: 13px; line-height: 1.65; }.message-dialog .btn { width: 100%; }@keyframes dialog-in { from { opacity: 0; transform: translateY(8px) scale(.985); } to { opacity: 1; transform: none; } }

@media (max-width: 960px) { .product-decor { width: 155px; opacity: .76; }.decor-gems { left: -25px; }.decor-key { right: -25px; }.node-one { left: 1%; }.node-two { right: 1%; } }
@media (max-width: 720px) {
  .customer-main { width: 100%; min-width: 0; }.customer-topbar { width: 100%; min-width: 0; height: auto; grid-template-columns: minmax(0,1fr) auto; padding: 13px 18px; }.customer-tabs { min-width: 0; grid-column: 1/-1; grid-row: 2; width: 100%; }.customer-tab { min-width: 0; flex: 1; padding-inline: 12px; }.header-trust { font-size: 0; }.header-trust svg { width: 16px; height: 16px; }
  .extract-stage { width: 100%; min-width: 0; min-height: 0; padding: 150px 14px 48px; }.stage-heading { width: 100%; min-width: 0; margin-bottom: 20px; }.stage-heading h1 { font-size: 23px; }.stage-heading p { padding: 0 14px; line-height: 1.6; }
  .product-decor { z-index: 1; width: 126px; opacity: 1; filter: drop-shadow(0 14px 18px rgba(26,53,86,.17)); }.decor-gems { left: calc(50% - 128px); top: 16px; transform: rotate(-6deg); }.decor-key { right: calc(50% - 128px); top: 18px; transform: rotate(10deg); }.steam-orbit { opacity: .75; }.orbit-three { display: block; }.node-one,.node-two { display: none; }.steam-symbol { opacity: .75; }.symbol-one { left: -12px; top: 82px; }.symbol-two { right: -5px; bottom: 5%; }
  .workflow-card { width: 100%; max-width: 580px; min-width: 0; }.workflow-head,.workflow-body,.steps,.screen { width: 100%; min-width: 0; }.workflow-head { padding: 18px; }.workflow-body { padding: 20px; }.step { min-width: 0; font-size: 0; }.step::before { font-size: 10px; }.service-points { width: 100%; min-width: 0; gap: 9px 16px; }
  .help-section { padding: 56px 16px 68px; }.guide-grid { grid-template-columns: 1fr; }.guide-card { min-height: auto; }
}
@media (max-width: 480px) {
  .brand-copy small { display: none; }.secure-chip { font-size: 0; padding: 7px; }.secure-chip svg { width: 13px; height: 13px; }.workflow-head p { max-width: 230px; }.query-form { grid-template-columns: 1fr; }.query-row { grid-template-columns: 82px minmax(0,1fr); gap: 12px; }.order-summary { grid-template-columns: minmax(0,1fr) 100px; }.order-product-visual { height: 90px; }.order-product-image { width: 84px; height: 84px; }.guide-card { grid-template-columns: 38px 1fr; gap: 13px; padding: 21px; }.guide-icon { width: 38px; height: 38px; }.guide-icon svg { width: 18px; height: 18px; }
}
@media (prefers-reduced-motion: reduce) { html { scroll-behavior: auto; }.guide-card { transition: none; } }